Cloud Solutions
Cloud Solutions
HyperCALL
Basic
Recommended for Start-Ups-
Free Incoming Calls
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Free DDI number
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Minimum 1 Users
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12-months Contract
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Support PC & Mobile Platform
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Free 1st 60 mins Talk Time Monthly
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Local Outgoing Calls @ $0.017/min
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Free Setup
Advanced
For SMEs and Call Centres-
Basic Call Features
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Clients' own SIP/ISDN
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Minimum 10 Users
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24-months Contract
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Support PC & Mobile Platform
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Chargeable Setup
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-
Enterprise
For MNCs and Enterprises-
Basic Call Features
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Clients' own SIP/ISDN
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Minimum 10 users
-
24-months Contract
-
Support PC & Mobile Platform
-
Chargeable Setup
-
-

Business
For SMEs and Call Centres-
Basic Call Features
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Clients' own SIP/ISDN or ALE
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Minimum 5 users
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12 / 24 / 36-months Contract
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Support PC & Mobile Platform
-
Chargeable Setup
-
-
Enterprise
For MNCs and Enterprises-
Basic Call Features
-
Clients' own SIP/ISDN or ALE
-
Minimum 5 users
-
12 / 24 / 36-month Contract
-
Support PC & Mobile Platform
-
Chargeable Setup
-
-
Comparison Chart

Basic Package:
✓Free Incoming Calls
✓Free DDI
✓Minimum 1 User
✓12-months Contract
✓Support PC & Mobile Platform
✓Free 1st 60-mins Local Talk-time monthly
✓Outgoing local call rates $0.017 per min
✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference, Voicemail
*Professional Setup (Waived)
*Additional talk time Bill in next month
Advanced Package (Basic Features):
✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference
✓ Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)
✓ Minimum 10 Users
✓ 24-months Contract
✓ Support PC & Mobile Platform
Extra Features available at $10 per Agent (MRC)
Call Centre Agent with Web-access Reports
*NB: SIP Trunk to be provided by customer
MRC = monthly recurring charge
Contract period: 24-months
**CRM Integration – Ask for Quote
- Compatibility
- Infrastructure planning
- Omni-channels collaboration (SaaS)
- Support Salesforce, SuiteCRM, SugarCRM, ZohoCRM, ConnectWise
Enterprise Package (Basic Features):
✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference
✓Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)
✓ Minimum 10 Users
✓ 24-months Contract
✓ Support PC & Mobile Platform
Extra Features available at $10 per Agent (MRC)
Call Centre Agent / Voice Logger with Web-access Reports
*NB: SIP Trunk to be provided by customer
MRC = monthly recurring charge
Contract period: 24-months
Dashboard & Administration Rights – Training Provided for users
Optional Wallboard Display (Real-time Management) – Available at Annual Charge
**CRM Integration – Ask for Quote
- Compatibility
- Infrastructure planning
- Omni-channels collaboration (SaaS)
- Support Salesforce, SuiteCRM, SugarCRM, ZohoCRM, ConnectWise
Business Package:
✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference
✓Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)
✓ Minimum 5 Users
✓ 12 / 24/ 36-months Contract
✓ Support PC & Mobile Platform
**CRM Integration – Ask for Quote
- Compatibility
- Infrastructure planning
- Omni-channels collaboration (SaaS)
- Support Salesforce , MS Dynamics CRM , ServiceNow ITSM
Enterprise Package:
✓Call Features: Caller-ID, Call Forward, Call Transfer, Intercom, Call Waiting, 3-Party Conference
✓Call management: Call Forward, Call Logs, Call Transfer, Call Waiting Internal Communications / Voicemail / Auto-Attendant (IVR)
✓ Minimum 5 Users
✓ 12 / 24/ 36-months Contract
✓ Support PC & Mobile Platform
✓ MS Outlook & Calendar
**CRM Integration – Ask for Quote
- Compatibility
- Infrastructure planning
- Omni-channels collaboration (SaaS)
- Support Salesforce , MS Dynamics CRM , ServiceNow ITSM